http://www.theretailsite.com The Retail Site provides an informative blog on news, ideas, and tips for retail businesses. Wed, 02 Jul 2008 16:13:37 +0000 http://backend.userland.com/rss092 en By Michelle Mowad The best Web site in the world will not turn a dime of profit if no one visits it. Getting visitors to come to a site, stay on that site, and transact business are the keys to success online. The first step is creating a user-friendly and search-engine-friendly ... http://www.theretailsite.com/07/02/retail-marketing-ideas-marketing-analytics-the-retail-site/landrews10/driving-traffic-to-online-storefronts-is-half-the-battle/  By Stefan Pollard, The ClickZ Network At the recent Authentication and Online Trust Association conference, Craigslist founder Craig Newmark said he chose to run the support desk rather than the entire company so he could listen to what his users were saying. Listening is the key to his success. You as an ... http://www.theretailsite.com/07/02/customer-service-tips-customer-management-the-retail-site/landrews10/boost-deliverability-by-listening-better/ New York has e-tailers like Amazon collecting sales tax. Other revenue-strapped states may follow by Jena McGregor Jennifer Kahn usually began and ended her online shopping at one site: Amazon.con (AMZN). "I didn't think about it too much," says the Manhattan executive. But that changed on June 1, when the giant e-commerce ... http://www.theretailsite.com/07/02/uncategorized/landrews10/attention-online-shoppers-taxes-ahead/ How can you bridge the gap between IT systems and the customer experience? Integrated Solutions For Retailers, July 2008 Written by: Marc Borbas, VP of marketing, INETCO   If your POS server is running at 65% processor utilization, your authorizing link is up, and your WAN has 300 megabits per second (Mbps) of available ... http://www.theretailsite.com/06/27/channel-marketing-strategies-channels-the-retail-site/landrews10/monitor-what-really-matters/ Live Chat Strategies for E-tailers By Michelle Megna June 10, 2008 Using live chat can help improve customer relations, and sales, and is becoming more common, but most e-tailers have it located in the wrong place, according to a recent study, and many are not using it effectively. A survey commissioned by inQ, a ... http://www.theretailsite.com/06/24/customer-service-tips-customer-management-the-retail-site/landrews10/live-chat-strategies-for-e-tailers/ Are loyalty programs alone enough to keep your customers in your store? Integrated Solutions For Retailers, July 2008 Written by: Erin Harris In the retail world, customer relationship management (CRM) has quickly evolved from a luxury to a necessity. If you do not retain, analyze, and use your customers’ key data, chances are ... http://www.theretailsite.com/06/18/customer-service-tips-customer-management-the-retail-site/landrews10/foster-greater-customer-loyalty/ By Tom Van Riper A slowing job market and $4 gasoline present a minefield for retailers. Good thing it's hot outside. The intense heat across much of the U.S. is spawning a wave of sales at retail stores as shoppers snap up summer items they'd held off buying during the chilliest ... http://www.theretailsite.com/06/17/retail-business-news-general-business-the-retail-site/landrews10/seasonal-spurts-a-hot-streak-for-retailers/ Having started on eBay as an online retailer in 2003, RockBottomGolf.com CEO Tom Rath knows a thing or two about selling on the world`s biggest online auction. His advice to other entrepreneurs looking to leverage his experience: take advantage of eBay to start out, but look to the day when eBay ... http://www.theretailsite.com/06/10/channel-marketing-strategies-channels-the-retail-site/ecommerce-marketing-strategies-ecommerce-the-retail-site/landrews10/online-retail-entrepreneurs-shouldnt-put-all-their-eggs-in-an-ebay-basket/ An online shopping study conducted by Sunshine Rewards demonstrates that more than anything else, when merchants offer free shipping, consumers will choose to buy online and minimize other costs.Fishers, IN (PRWEB) June 9, 2008 -- If you are a merchant trying to influence customers to spend shrinking discretionary shopping dollars, ... http://www.theretailsite.com/06/09/uncategorized/landrews10/142/ In a tough retail environment, where many retail chains are struggling with declining store sales, senior executives are pushing for more integration of the thriving web channel into an overall retail strategy, says Fiona Dias, executive vice president of e-commerce technology and services provider GSI Commerce Inc. “There’s a clear mandate ... http://www.theretailsite.com/06/06/uncategorized/landrews10/how-to-shore-up-retail-chains-with-a-web-focused-growth-strategy/